TERMS OF USE AGREEMENT

This page explains the terms by which you may use the online, mobile services, website, and software provided on or in connection with the services (collectively the “Service”) provided by SuPando Limited. (“SuPando,” “we,” or “us”). By accessing or using the Service, you signify that you have read, understood, and agree to be bound by this Terms of Use Agreement (“Agreement”) and to the collection and use of your information as set forth in the SuPando Privacy Policy, whether or not you are a registered user of our Service. SuPando reserves the right to make unilateral modifications to these terms and will provide notice of these changes as described below. This Agreement applies to all visitors, users, and others who access the Service (“Users”).

PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. THIS AGREEMENT CONTAINS A MANDATORY INDIVIDUAL ARBITRATION AND CLASS ACTION/JURY TRIAL WAIVER PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.

1. Use of Our Service.

SuPando provides a place for Users to track location-based events, share content and interact with members of the local community, who may be friends, family, other contacts, as well as other Users.

A. Eligibility.

This is a contract between you and SuPando. You must read and agree to these terms before using the SuPando Service. If you do not agree, you may not use the Service. You may use the Service only if you can form a binding contract with SuPando, and only in compliance with this Agreement and all applicable jurisdiction laws, rules and regulations. Any use or access to the Service by anyone under 13 years of age is prohibited and in violation of this Agreement. Also the Service is not available to any Users previously removed from the Service by SuPando.

B. Usage

Subject to the terms and conditions of this Agreement, you are hereby granted a non-exclusive, limited, non-transferable, freely revocable license to use the Service as permitted by the features of the Service. SuPando reserves all rights not expressly granted herein in the Service and the SuPando Content (as defined below). SuPando may terminate this license at any time for any reason or no reason.

C. Accounts

Your SuPando account gives you access to the services and functionality that we make available and maintain from time to time at our discretion. We may also maintain different types of accounts for different types of Users. If you open a SuPando account on behalf of a company, organization, or other entity, then (a) “you” includes you and that entity, and (b) you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to this Agreement, and that you agree to this Agreement on the entity’s behalf. By connecting to SuPando with a third-party service, you give us permission to access and use your information from that service as permitted by that service, and to store your log-in credentials for that service. You may never use another Users account without permission. When creating your account, you must provide accurate and complete information, and you must keep this information up to date. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. We encourage you to use strong passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your account. You must notify SuPando immediately of any breach of security or unauthorized use of your account. SuPando will not be liable for any losses caused by any unauthorized use of your account. You may control your User profile and how you interact with the Service by changing the settings in your settings within the SuPando Software as defined below. By providing SuPando your email address you consent to us using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as changes to features of the Service and special offers. If you do not want to receive such email messages, you may opt out by following the Unsubscribe link in the email messages. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers.

D.Rules and Regulations.

You agree not to engage in any of the following prohibited activitis:

  • a.Copying, distributing, or disclosing any part of the Service in any medium, including without limitation by any automated or non-automated scraping.
  • b.Using any automated system, including without limitation robots,spiders,offline readers,etc., to access the Service in a manner that sends more request messages to the SuPando network than a human can reasonably produce in the same period of time by using a conventional on-line web browser (except that SuPando grants the operators of public search engines revocable permission to use spiders to copy publically available materials from SuPando.com for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials).
  • c.Transmitting spam, chain letters, or other unsolicited email;
  • d.Attempting to interfere with, compromise the system's integrity or security or decipher any transmissions to or from the network running the Service;
  • e.Taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure;
  • f.Uploading invalid data, viruses, worms, or other software agents through the Service;
  • g.Collecting or harvesting any personally identifiable information, including account names, from the Service;
  • h.Using the Service for any commercial solicitation purposes;
  • i.Impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity;
  • j.Interfering with the proper working of the Service;
  • k.Accessing any content on the Service through any technology or means other than those provided or authorized by the Service; or
  • l.Bypassing the measures we may use to prevent or restrict access to the Service, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Service or the content therein.
  • m. Accessing any audio-visual content that may be available on the Service for any purpose or in any manner other than Streaming (as defined below) is expressly prohibited unless explicitly permitted by the functionality of the Service. Streaming means a contemporaneous digital transmission of an audio-visual work via the Internet from the SuPando Service to a Users device in such a manner that the data is intended for real-time viewing and not intended to be copied, stored, permanently downloaded, or redistributed by the User.

We may, without prior notice, change the Service; stop providing the Service or features of the Service, to you or to Users generally; or create usage limits for the Service. We may permanently or temporarily terminate or suspend your access to the Service without notice and liability for any reason, including if in our sole determination you violate any provision of this Agreement, or for no reason. Upon termination for any reason or no reason, you continue to be bound by this Agreement. You are solely responsible for your interactions with other SuPandoUsers. We reserve the right, but have no obligation, to monitor disputes between you and other Users. SuPando shall have no liability for your interactions with other Users, or for any Users action or inaction.

2.User Content.

Some areas of the Service allows Users to post or provide content such as profile information, videos, images, music, comments, questions, and other content or information (any such materials a User provides, submits, posts, displays, or otherwise makes available on the Service is referred to as User Content). We claim no ownership rights over User Content created by you. The User Content you create remains yours; however, by providing or sharing User Content through the Service, you agree to allow others to view, edit, and/or share your User Content in accordance with your settings and this Agreement. SuPando has the right (but not the obligation) in its sole discretion to remove any User Content that is shared via the Service. You agree not to post User Content that:

  • i)May create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person, or to any animal.
  • ii)May create a risk of any other loss or damage to any person or property.
  • iii)Seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise.
  • iv)May constitute or contribute to a crime or tort;
  • v)Contains any information or content that may be deemed to be unlawful, harmful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening, profane, obscene, or otherwise objectionable.
  • vi)Contains any information or content that is illegal (including,without limitation, the disclosure of insider information under securities law or of another partys trade secrets).
  • vii)Contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships or
  • viii)Contains any information or content that you know is not correct and current or can be considered 'fake news'
  • ix)Violates any school or other applicable policy, including those related to cheating or ethics.

You agree that any User Content that you post does not and will not violate third-party rights of any kind, including without limitation any Intellectual Property Rights (as defined below) or rights of privacy. To the extent that your User Content contains music, you hereby represent that you are the owner of or have the necessary rights to all the copyright rights, including without limitation the performance, mechanical, and sound recordings rights, with respect to each and every musical composition (including lyrics) and sound recording contained in such User Content and have the power to grant the license granted below. SuPando reserves the right, but is not obligated, to reject and/or remove any User Content that SuPando believes, in its sole discretion, violates any of these provisions. You understand that publishing your User Content on the Service is not a substitute for registering it with any countrys Copyright Office, or any other rights organization. For the purposes of this Agreement, Intellectual Property Rights means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction. In connection with your User Content, you affirm, represent and warrant the following:

  • A.You have the written consent of each and every identifiable natural person in the User Content, if any, to use such persons name or likeness in the manner contemplated by the Service and this Agreement, and each such person has released you from any liability that may arise in relation to such use.
  • B.You have obtained and are solely responsible for obtaining all consents as may be required by law to post any User Content relating to third parties.
  • C.Your User Content and the SuPando use thereof as contemplated by this Agreement and the Service will not violate any law or infringe any rights of any third party, including but not limited to any Intellectual Property Rights and privacy rights.
  • D.SuPando may exercise the rights to your User Content granted under this Agreement without liability for payment of any guild fees, residuals, payments, fees, or royalties payable under any collective bargaining agreement or otherwise.
  • E.To the best of your knowledge, all your User Content and other information that you provide to us is truthful and accurate.

SuPando takes no responsibility and assumes no liability for any User Content that you or any other User or third party posts, sends, or otherwise makes available over the Service. You shall be solely responsible for your User Content and the consequences of posting, publishing it, sharing it, or otherwise making it available on the Service, and you agree that we are only acting as a passive conduit for your online distribution and publication of your User Content. You understand and agree that you may be exposed to User Content that is inaccurate, objectionable, inappropriate for children, or otherwise unsuited to your purpose, and you agree that SuPando shall not be liable for any damages you allege to incur as a result of or relating to any User Content.

3. User Content License Grant

In accordance with your choice of the privacy settings offered by the Service, by posting or otherwise making available any User Content on or through the Service, implies that you grant, and you represent and warrant that you have all rights necessary to provide such grant, to SuPando; a royalty-free, sub-licensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such User Content and your name, voice, and/or likeness as contained in your User Content, in whole or in part, and in any form, media or technology,whether now known or hereafter developed, for use in connection with the Service and the SuPando (and its successors and affiliates) business, including without limitation for promoting and redistributing part or all of the Service (and derivative works thereof) in any media formats and through any media channels. You also hereby grant each User of the Service a non-exclusive license to access your User Content through the Service, and to use, reproduce, distribute, display and perform such User Content as permitted throughthe functionality of the Service and under this Agreement.

4. Mobile Software

Mobile Software.

We may make available software to access the Service via a mobile device (Mobile Software). To use the Mobile Software you must have a mobile device that is compatible with the Mobile Software. SuPando does not warrant that the Mobile Software will be compatible with your mobile device. You may use mobile data in connection with the Mobile Software and may incur additional charges from your wireless provider for these services. You agree that you are solely responsible for any such charges. SuPando hereby grants you a non-exclusive, non-transferable, revocable license to use a compiled code copy of the Mobile Software for one SuPando account on one mobile device owned or leased solely by you, for your personal use. You may not:

  • modify, disassemble, decompile or reverse engineer the Mobile Software, except to the extent that this restriction is expressly prohibited by law;
  • rent, lease, loan, resell, sublicense, distribute or otherwise transfer the Mobile Software to any third party or use the Mobile Software to provide time sharing or similar services for any third party;
  • make any copies of the Mobile Software;
  • remove, circumvent, disable, damage or otherwise interfere with security-related features of the Mobile Software, features that prevent or restrict use or copying of any content accessible through the Mobile Software, or features that enforce limitations on use of the Mobile Software; or
  • delete the copyright and other proprietary rights notices on the Mobile Software. You acknowledge that SuPando may from time to time issue upgraded versions of the Mobile Software, and may automatically electronically upgrade the version of the Mobile Software that you are using on your mobile device. You consent to such automatic upgrading on your mobile device, and agree that the terms and conditions of this Agreement will apply to all such upgrades. Any third-party code that may be incorporated in the Mobile Software is covered by the applicable open source or third-party license EULA, if any, authorizing use of such code. The foregoing license grant is not a sale of the Mobile Software or any copy thereof, and SuPando or its third-party partners or suppliers retain all right, title, and interest in the Mobile Software (and any copy thereof). Any attempt by you to transfer any of the rights, duties or obligations hereunder, except as expressly provided for in this Agreement, is void. SuPando reserves all rights not expressly granted under this Agreement. If the Mobile Software is being acquired on behalf of the United States Government, then the following provision applies. The Mobile Software will be deemed to be commercial computer software and commercial computer software documentation,respectively, pursuant to DFAR Section 227.7202 and FAR Section 12.212, as applicable. Any use, reproduction, release, performance, display or disclosure of the Service and any accompanying documentation by the U.S. Government will be governed solely by these Terms of Service and is prohibited except to the extent expressly permitted by these Terms of Service. The Mobile Software originates in the United Kingdom, and is subject to United Kingdom export laws and regulations. The Mobile Software may not be exported or re-exported to certain countries or those persons or entities prohibited from receiving exports from the United Kingdom. In addition, the Mobile Software may be subject to the importand export laws of other countries. You agree to comply with all United Kingdom and foreign laws related to use of the Mobile Software and the SuPando Service.

Mobile Software from Google Play Store

The following applies to any Mobile Software you acquire from the Google Play Store (Google-Sourced Software):

  • you acknowledge that the Terms are between you and SuPando only, and not with Google, Inc. (Google);
  • your use of Google-Sourced Software must comply with Googles then-current Google Play Store Terms of Service;
  • Google is only a provider of the Google Play Store where you obtained the Google-Sourced Software;
  • SuPando, and not Google, is solely responsible for its Google-Sourced Software;
  • Google has no obligation or liability to you with respect to Google-Sourced Software or the Terms; and
  • you acknowledge and agree that Google is a third-party beneficiary to the Terms as relates to SuPando Google-Sourced Software.

Mobile Software from Microsoft Store

The following applies to any Mobile Software you acquire from the Microsoft Store ("MS-Sourced Software"):

  • you acknowledge that these Terms is between you and SuPando only,and not with Microsoft Corporation ("Microsoft");
  • your use of MS-Sourced Software must comply with Microsoft's then-current Microsoft Store Terms of Service;
  • Microsoft is only a provider of the Microsoft Store where you obtained the MS-Sourced Software;
  • SuPando, and not Microsoft, is solely responsible for its MS-Sourced Software;
  • Microsoft has no obligation or liability to you with respect to MS-Sourced Software or these Terms; and
  • you acknowledge and agree that Microsoft is a third-party beneficiary to these Terms as it relates to SuPando MS-Sourced Software.

Mobile Software from iTunes.

The following applies to any Mobile Software you acquire from the iTunes Store (iTunes-Sourced Software): You acknowledge and agree that this Agreement is solely between you and SuPando, not Apple, and that Apple has no responsibility for the iTunes-Sourced Software or content thereof. Your use of the iTunes-Sourced Software must comply with the App Store Terms of Service. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the iTunes-Sourced Software. In the event of any failure of the iTunes-Sourced Software to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the iTunes-Sourced Software to you; to the maximum extent permitted by applicable law.Apple will have no other warranty obligation whatsoever with respect to the iTunes-Sourced Software, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty, will be governed only by this Agreement, and any law applicable to SuPando as provider of the software. You acknowledge that neither Apple nor any third party relating to the iTunes-Sourced Software may be responsible for addressing any claims by you. This is including, but not limited to:

  • i.Product liability claims;
  • ii.Any claim that the iTunes-Sourced Software fails to conform to any applicable legal or regulatory requirement; and
  • iii.Any claims that may arise under consumer protection or similar legislation; all such claims are governed solely by this Agreement and any law applicable to SuPando as provider of the software. You acknowledge that, in the event of any third-party claim that the iTunes-Sourced Software or your possession and use of that iTunes-Sourced Software infringes that third partys intellectual property rights, SuPando and not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by this Agreement. You and SuPando acknowledge and agree that Apple, and Apples subsidiaries, are third-party beneficiaries of this Agreement as relates to your license of the iTunes-Sourced Software, and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement as relates to your license of the iTunes-Sourced Software against you as a third-party beneficiary thereof.

5. Our Proprietary Rights.

Except for your User Content, the Service and all materials therein or transferred thereby,including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks and service marks (including, without limitation, the SuPando and the SP logomarks), copyrights, photographs, audio, videos, music, and User Content belonging to other Users (the SuPando Content), and all Intellectual Property Rights related thereto, are the exclusive property of SuPando and its licensors (including other Users who post User Content to the Service). Except as explicitly provided herein, nothing in this Agreement shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any SuPando Content. Use of the SuPando Content for any purpose not expressly permitted by this Agreement is strictly prohibited. You may choose to or we may invite you to submit comments or ideas about the Service, including without limitation about how to improve the Service or our products (Ideas). By submitting any Idea, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place SuPando under any fiduciary or other obligation, and that we are free to use the Idea without any additional compensation to you, and/or to disclose the Idea on a non-confidential basis or otherwise to anyone. You further acknowledge that, by acceptance of your submission, SuPando does not waive any rights to use similar or related ideas previously known to SuPando, or developed by its employees, or obtained from sources other than you.

6. SuPando Property

The Service contains data, information, and other content not owned by you, such as reputational or status indicators, in-world currency, tokens and/or fictional property representing virtual achievements e.g. trophies or powers (“SuPando Property”). You understand and agree that regardless of terminology used, SuPando Property represents a limited license right governed solely by the terms of this Agreement and available for distribution at SuPando sole discretion. SuPando Property is not redeemable for any sum of money or monetary value from SuPando at any time. You acknowledge that you do not own the account you use to access the Service, nor do you possess any rights of access or rights to data stored by or on behalf of SuPando on the SuPando infrastructure, including without limitation any data representing or embodying any or all of your SuPando Property. You agree that SuPando has the absolute right to manage, regulate, control, modify and/or eliminate SuPando Property as it sees fitin its sole discretion, in any general or specific case, and that SuPando will have no liability to you based on its exercise of such right. All data on SuPando infrastructure are subject to deletion, alteration or transfer. NOTWITH STANDING ANY VALUE ATTRIBUTED TO SUCH DATA BY YOU OR ANY THIRD PARTY, YOU UNDERSTAND AND AGREE THAT ANY DATA, ACCOUNT HISTORY AND ACCOUNT CONTENT RESIDING ON SUPANDO INFRASTRUCTURE, MAY BE DELETED, ALTERED, MOVED OR TRANSFERRED AT ANY TIME FOR ANY REASON IN SUPANDO SOLE DISCRETION, WITH OR WITHOUT NOTICE AND WITH NO LIABILITY OF ANY KIND. SUPANDO DOES NOT PROVIDE OR GUARANTEE, AND EXPRESSLY DISCLAIMS, ANY VALUE, CASH OR OTHERWISE, ATTRIBUTED TO ANY DATA RESIDING ON SUPANDO INFRASTRUCTURES

7. Paid Services

A. Billing Policies.

Certain aspects of the Service may be provided for an annual subscription fee or other charge. If and when we provide services requiring payment, and you elect to use paid aspects of the Service, you will be provided with pricing and payment terms, which you will be required to accept in order to make those payments. Such payment terms available if and when in force may be updated from time to time. SuPando may add new services for additional fees and charges; add or amend fees andcharges for existing services, at any time in its sole discretion. Any change to our pricing or payment terms shall become effective in the billing cycle following notice of such change to you as provided in this Agreement.

B. No Refunds.

You may cancel your SuPando account at any time; however, there are no refunds for cancellation. In the event that SuPando suspends or terminates your account or this Agreement, you understand and agree that you shall receive no refund or exchange for any SuPando Property, any unused time on a subscription, any license or subscription fees for any portion of the Service, any content or data associated with your account, or for anything else.

C. Risk of Loss.

All products that may be purchased from or via the Service are transported and delivered to you by an independent carrier not affiliated with, or controlled by, SuPando. Title to products purchased on the Service, as well as the risk of loss for such products, passes to you when SuPando or our supplier delivers these items to the carrier.

D. Payment Information.

I.Taxes. All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Service must be accurate, complete, andcurrent. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Service at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases; transactions or other monetary transaction interactions.

II.Payments. Unless otherwise agreed by the parties in writing, SuPando shall remit payments due to you hereunder no later than thirty days after the end of each calendar month in which the applicable fees are received. Payment shall be in the form you select when you register for the Service, or as subsequently updated as permitted by the Service. Payments shall only be made during the months in which the amount due to you totals at least £10. Unpaid amounts due shall accrue until the next month in which the amount due is at least £10. SuPando reserves the right to withhold payment or charge back to your account any amounts otherwise due to us under this Agreement, or amounts due to any breach of this Agreement by you, pending SuPando reasonable investigation of such breach. SuPando also reserves the right to withhold payment or charge back to your account any amounts subject to dispute, such as in the case of credit card charge backs, pending successful resolution of the dispute. To ensure proper payment, you are solely responsible for providing and maintaining accurate contact and payment information associated with your account, which includes without limitation applicable tax information. If we believe that we are obligated to obtain tax information and you do not provide this information to us after we have requested it, we may withhold your payments until you provide this information or otherwise satisfy us that you are not a person or entity from whom we are required to obtain tax information. Any third-party fees related to returned or cancelled payments due to a contact or payment information error or omission may be deducted from the newly issued payment. You agree to pay all applicable taxes or charges imposed by any government entity in connection with your participation in the Service. If you dispute any payment made hereunder, you must notify SuPando in writing within thirty (30) days of such payment or from when you purport such payment would have been due, whichever is earlier. Failure to so notify SuPando shall result in the waiver by you of any claim relating to such disputed payment. Payment shall be calculated solely based on records maintained by SuPando. No other measurements or statistics of any kind shall be accepted by SuPando or have any effect under this Agreement and you shall have no audit rights hereunder. We may withhold any taxes or other amounts from payments due to you as required by law. The provider of services is set forth herein.

8. Sales of Goods and Services through SuPando.

A.Merchant Services; Eligibility.

Certain aspects of the Service allow for Users to purchase goods and services (Goods) from other Users and third-party merchants (the User who purchasing the good hereinafter referred to as the Purchaser and the User who is selling the good hereinafter referred to as the Merchant and such services hereinafter referred to as Merchant Services).In order to use the Merchant Services, you must be at least 18 years of age and able to form legally binding contract under applicable law, and, if you use the Merchant Services, you represent and warrant that you are 18 years of age and able to form a legally binding contract under applicable law.

B. Relationship; Disclaimer.

When you purchase Goods via the Merchant Services, you are purchasing Goods directly from the Merchant, and not SuPando. SuPando does not manufacture, make, sell or otherwise distribute the Goods and does not endorse or assume any responsibility for product listings, Merchants, or any Goods, including the price, quality, legality or safety of such Goods. You, as a Purchaser, acknowledge and agree that you are interacting with Merchants at your own risk and SuPando shall not be responsible for any loss or damage of any sort relating to your dealings with such Merchants, and expressly relieve and release SuPando of any such responsibility.

C.Purchases.

You are responsible for fully reading any product or service description prior to purchasing such product or service via the Merchant Services and agree that Merchants, not SuPando, are solely responsible for establishing the terms upon which a product is sold. You agree to read and comply with all policies set forth by Merchants with respect to Goods, including a Merchants return, refund and shipping policies. You acknowledge and agree that it is the sole responsibility of the Merchant to identify, disclose and notify you of any applicable refund, exchange, or return policy withrespect to Goods.

D. Disputes.

You agree to contact the Merchant who sold you the Goods directly with all inquiries regarding such Goods, including complaints, problems and other issues you may have. SuPando has no obligation to handle or facilitate the handling of any disputes between Purchasers and Merchants. For avoidance of doubt, any disputes with SuPando shall be handled in accordance with the terms and conditions of this Agreement. Purchases through the Merchant Services may be processed through a third party provider. If applicable, Purchasers of Goods will be provided a notice when entering their payment information directing them to a third party payment service providers terms of service and privacy policy and all payments made via the Merchant Services are governed by such terms of service and privacy policy.

9.Promotions on SuPando.

If you use the Service to communicate or administer a promotion (e.g.,a sales, contest or sweepstakes), you are responsible for the lawful operation of that promotion, including without limitation to;

  • i.The official rules;
  • ii.Offer terms and eligibility requirements;
  • iii.Compliance with applicable rules and regulations governing the promotion and all prizes offered, such as registration and regulatory approvals in the relevant jurisdiction(s); and
  • iv.Compliance with applicable laws, rules, regulations and guidelines, including without limitation the Federal Trade Commission Act and Federal Trade Commission Guidelines Concerning Use of Endorsements and Testimonials in Advertising. Promotions on the Service must include the following:
    a.A complete release of SuPando by each entrant or participant; and
    b.An acknowledgement that the promotion is in no way sponsored, endorsed or administered by, or associated with, SuPando, unless an authorized representative of SuPando provides prior written consent. SuPando will not assist you in the administration of your promotion and cannot advise you on whether consent is required for use of user content or on how to obtain any necessary consent. You agree that if you use the Service to administer your promotion, you do so at your own risk.
  • 10. No Professional Advice

    Where a Service provides professional information, whether medical, legal, financial or other. Such information is for informational purposes only and should not be construed as professional advice. No action should be taken based upon any information contained in the Service. You should seek independent professional advice from a person who is licensed and/or qualified in the applicable area.

    11. Text Messaging

    You may sign up to receive certain SuPando notifications or information via text messaging. You may incur additional charges from your wireless provider for these services. You agree that you are solely responsible for any such charges.

    12. Privacy

    We care about the privacy of our Users. You understand that by using the Services you consent to the collection, use and disclosure of your personally identifiable information and aggregate data as set forth in our Privacy Policy, and to have your personally identifiable information collected, used, transferred to and processed in the United Kingdom.

    13.Security

    SuPando cares about the integrity and security of your personal information. Company uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information and implement your privacy settings. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk

    14. DMCA Notice

    Since we respect artist and content owner rights, it is SuPando policy to respond to alleged infringement notices that comply with the Digital Millennium Copyright Act of 1998 (DMCA). If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via the Service, please notify SuPando's copyright agent as set forth in the DMCA. For your complaint to be valid under the DMCA, you must provide the following information in writing:

    • I.An electronic or physical signature of a person authorized to act on behalf of the copyright owner;
    • II.Identification of the copyrighted work that you claim has been infringed;
    • III.Identification of the material that is claimed to be infringing and where it is located on the Service;
    • IV.Information reasonably sufficient to permit SuPando to contact you, such as your address, telephone number, and, e-mail address;
    • V.A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law; and
    • VI.A statement made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorized to act on behalf of the owner.

    The above information must be submitted to the following DMCA Agent: Attn: DMCA Notice SuPando Limited. Email: copyright@SuPando.com. UNDER FEDERAL LAW, IF YOU KNOWINGLY MISREPRESENT THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO CRIMINAL PROSECUTION FOR PERJURY AND CIVIL PENALTIES, INCLUDING MONETARY DAMAGES, COURT COSTS, AND ATTORNEYS FEES.

    Please note that this procedure is exclusively for notifying SuPando and its affiliates that your copyrighted material has been infringed.The preceding requirements are intended to comply with SuPando rights and obligations under the DMCA, but do not constitute legal advice. It may be advisable to contact an attorney regarding your rights and obligations under the DMCA and other applicable laws. In accordance with the DMCA and other applicable law,SuPando has adopted a policy of terminating, in appropriate circumstances, Users who are deemed to be repeat infringers. SuPando may also at its sole discretion limit access to the Service and/or terminate the accounts of any Users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

    15. Third-Party Links and Information

    The Service may contain links to third-party materials that are not owned or controlled by SuPando. SuPando does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access a third-party website or service from the Service or share your User Content on or through any third-party website or service, you do so at your own risk, and you understand that this Agreement and SuPando Privacy Policy do not apply to your use of such sites. You expressly relieve SuPando from any and all liability arising from your use of any third-party website, service, or content, including without limitation User Content submitted by other Users.Certain users may post promotional or marketing materials, which may include the ability for Users to purchase products or services from such certain users, (User Promotional Materials) via the Service; however, you will be exposed to such User Promotional Materials on the Service only if you opt in to do so, such as by following or be friending such users on the Service. Your dealings with or participation in any such promotions, or purchases of any goods and services, found on the Service, including payment and delivery of goods, and any other terms (such as warranties) are solely between you and such certain users. You agree that you are interacting with such other users at your own risk and SuPando shall not be responsible for any loss or damage of any sort relating to your dealings with such users, and you expressly relieve and release SuPando of any such responsibility.

    16. Credits

    The SuPando app integrates the respective application programming interfaces, data, databases, media libraries, images, and/or other intellectual property of SuPando and affiliates. This material is proprietary and the subject of copyright protection, database right protection and/or other intellectual property rights owned by SuPando, affiliates, or their respective suppliers. The use of this material is subject to the terms of one or more license agreements. Any unauthorized copying or disclosure of this material will lead to criminal and civil liabilities.

    17. Indemnity.

    You agree to defend, indemnify and hold harmless SuPando and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys fees) arising from:

    • i.Your use of and access to the Service, including the Merchant Services and any data or content transmitted or received by you;
    • ii.Your violation of any term of this Agreement, including without limitation your breach of any of the representations and warranties above;
    • iii.Your violation of any third-party right, including without limitation any right of privacy or Intellectual Property Rights;
    • iv.Your violation of any applicable law, rule or regulation;
    • v.User Content or any content that is submitted via your account including without limitation misleading, false, or inaccurate information;
    • vi.Your willful misconduct; or
    • vii.Any other partys access and use of the Service with your unique username, password or other appropriate security code.

    18. No Warranty

    THE SERVICE IS PROVIDED ON AN AS IS AND AS AVAILABLE BASIS. USE OF THE SERVICE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,OR NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM SUPANDO OR THROUGH THE SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. WITHOUT LIMITING THE FOREGOING, SUPANDO, ITS SUBSIDIARIES, ITS AFFILIATES, AND ITS LICENSORS DO NOT WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT; THAT THE SERVICE WILL MEET YOUR REQUIREMENTS; THAT THE SERVICE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD OR YOUR USE OF THE SERVICE. SUPANDO DOES NOT WARRANT,ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE PROMOTED OR OFFERED BY A THIRD PARTY THROUGH THE SUPANDO SERVICE OR ANY HYPERLINKED WEBSITE OR SERVICE, AND SUPANDO WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. FEDERAL LAW, SOME STATES, PROVINCES AND OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION AND LIMITATIONS OF CERTAIN IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM JURISDICTION TO JURISDICTION. THE DISCLAIMERS AND EXCLUSIONS UNDER THIS AGREEMENT WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

    19.Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SUPANDO, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THIS SERVICE. UNDER NO CIRCUMSTANCES WILL SUPANDO BE RESPONSIBLE FOR ANY DAMAGE, LOSS OR INJURY RESULTING FROM HACKING, TAMPERING OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SERVICE OR YOUR ACCOUNT OR THE INFORMATION CONTAINED THEREIN. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SUPANDO ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY

    • (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT;
    • (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF OUR SERVICE;
    • (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN;
    • (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE;
    • (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICE BY ANY THIRD PARTY;
    • (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICE; AND/OR (VII) USER CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY. IN NO EVENT SHALL SUPANDO, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES OR COSTS IN AN AMOUNT EXCEEDING THE AMOUNT YOU PAID TO SUPANDO HEREUNDER OR £100.00, WHICHEVER IS GREATER. THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF SUPANDO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION. SOME COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM JURISDICTION TO JURISDICTION. THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF LIABILITY UNDER THIS AGREEMENT WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.The Service is controlled and operated from facilities in the United Kingdom. SuPando makes no representations that the Service is appropriate or available for use in other locations. Those who access or use the Service from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable United Kingdom and local laws and regulations, including but not limited to export and import regulations. You may not use the Service if you are a resident of a country embargoed by the United Kingdom, or are a foreign person or entity blocked or denied by the United Kingdom government. Unless otherwise explicitly stated, all materials found on the Service are solely directed to individuals, companies, or other entities located in the United Kingdom.

    20.Governing Law, Arbitration, and Class Action/Jury Trial Waiver

    A.Governing Law. You agree that:

    • i.The Service shall be deemed solely based in England and Wales; and
    • ii.The Service shall be deemed a passive one that does not give rise to personal jurisdiction over us, either specific or general, in jurisdictions other than England and Wales. The internal and substantive laws of England and Wales shall govern this agreement with respect to its conflict of law principles. The parties acknowledge that this Agreement evidences a transaction involving international commerce. Notwithstanding the preceding sentences with respect to the substantive law, or any arbitration conducted pursuant to the terms of this Agreement shall be governed by the laws prevailing in England and Wales. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You therefore agree to submit to the personal jurisdiction of the federal and state courts located in England and Wales, for any actions for which we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights, as set forth in the Arbitration provision below, including any provisional relief required to prevent irreparable harm. You agree that, United Kingdom, England and Wales jurisdiction is the proper forum for any appeals of an arbitration award or for trial court proceedings in the event that the arbitration provision below is found to be unenforceable.

    B.Arbitration.

    READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES THE PARTIES TO ARBITRATE THEIR DISPUTES AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM SUPANDO. For any dispute with SuPando, you agree to first contact us at legal@SuPando.com and attempt to resolve the dispute with us informally. In the unlikely event that SuPando has not been able to resolve a dispute, it has with you after sixty (60) days, we each agree to resolve any claim, dispute, or controversy (excluding any claims for injunctive or other equitable relief as provided below) arising out of or in connection with or relating to this Agreement, or the breach or alleged breach thereof (collectively, Claims), by binding arbitration by JAMS, under the Optional Expedited Arbitration Procedures then in effect for JAMS, except as provided herein. JAMS may be contacted at www.jamsadr.com. The arbitration will be conducted in England and Wales, United Kingdom, unless you and SuPando agree otherwise. If you are using the Service for commercial purposes, each party will be responsible for paying any JAMS filing, administrative and arbitrator fees in accordance with JAMS rules, and the award rendered by the arbitrator shall include costs of arbitration, reasonable attorneys fees and reasonable costs for expert and other witnesses. If you are an individual using the Service for non-commercial purposes:

    • i.JAMS may require you to pay a fee for the initiation of your case, unless you apply for and successfully obtain a fee waiver from JAMS;
    • ii.The award rendered by the arbitrator may include your costs of arbitration, your reasonable attorneys fees, and your reasonable costs for expert and other witnesses; and
    • iii.You may sue in a small claims court of competent jurisdiction without first engaging in arbitration, but this does not absolve you of your commitment to engage in the informal dispute resolution process. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Nothing in this Section shall be deemed as preventing SuPando from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of our data security, Intellectual Property Rights or other proprietary rights.

    C.Class Action/ Jury Trial Waiver.

    RESPECT TO ALL PERSONS AND ENTITIES, REGARDLESS OF WHETHER THEY HAVE OBTAINED OR USED THE SERVICE FOR PERSONAL, COMMERCIAL OR OTHER PURPOSES, ALL CLAIMS MUST BE BROUGHT IN THE PARTIES INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING. THIS WAIVER APPLIES TO CLASS ARBITRATION, AND, UNLESS WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSONS CLAIMS. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND SUPANDO ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND.

    21.General

    A.Assignment.

    This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by SuPando without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.

    B.Notification Procedures and Changes to the Agreement.

    SuPando may provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on our website, as determined by SuPando in our sole discretion. SuPando reserves the right to determine the form and means of providing notifications to our Users, provided that you may opt out of certain means of notification as described in this Agreement. SuPando is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us. SuPando may, in its sole discretion, modify or update this Agreement from time to time, and so you should review this page periodically. When we change the Agreement in a material manner, we will update the last modified date at the bottom of this page. Your continued use of the Service after any such change constitutes your acceptance of the new Terms of Use. If you do not agree to any of these terms or any future Terms of Use, do not use or access (or continue to access) the Service.

    C.Entire Agreement/Severability.

    This Agreement, together with any amendments and any additional agreements you may enter into with SuPando in connection with the Service, shall constitute the entire agreement between you and SuPando concerning the Service. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect, except that in the event of unenforceability of the universal Class Action/Jury Trial Waiver, the entire arbitration agreement shall be unenforceable.

    D.No Waiver.

    No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and SuPando failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.

    E.Contact.

    Please contact us at legal@SuPando.com with any questions regarding this Agreement. This Agreement was last modified on February 14, 2018.